Privacy Policy

Last updated: 10th August 2024

1. Introduction

Install Solar Direct ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect personal information from you when you use our website, contact us, or request a quote. This information may include:

Name
Contact information (email address, phone number)
Address
Information about your property and energy usage

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Respond to your inquiries and provide customer support
Send you promotional communications (with your consent)
Comply with legal obligations

4. Disclosure of Your Information

We may share your personal information with:

Our employees and contractors who need access to provide our services
Third-party service providers who assist us in operating our business
Government agencies or other parties when required by law

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Install Solar Direct
Email: sales@installsolardirect.com.au
Phone: 0434 624 084